Lead Shop Assistant

PT Eka Wira · 📍 Baturaja, Sumatera Selatan · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 15.000.000 – Rp 24.000.000 per month
PT Eka Wira is seeking a dynamic and experienced Lead Shop Assistant to join our team in Baturaja, Sumatera Selatan. This role is crucial for managing and leading our retail operations, ensuring customer satisfaction, and driving sales growth. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of shop assistants to ensure smooth retail operations.,Develop and implement effective retail strategies to enhance sales and customer satisfaction.,Ensure compliance with company policies, procedures, and regulations.,Monitor inventory levels and ensure accurate stock management.,Train and mentor new staff to maintain high standards of service.,Handle customer complaints and resolve issues promptly and professionally.,Conduct regular performance reviews and provide constructive feedback.,Assist in the development and execution of marketing and promotional activities.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in retail management or a similar role.,Proven track record of leading and managing a retail team.,Strong knowledge of retail operations and customer service best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with retail POS systems and inventory management software.,Bachelor's degree in Business Administration, Retail Management, or a related field.,Certification in retail management or customer service is a plus.

🛠️ Keahlian

Leadership and team managementRetail operations and customer serviceInventory managementSales and marketingProblem-solving and conflict resolutionPOS and inventory management software
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