Service Supervisor - Ford (Premium Automotive Service)

Fairlane Automotive Ventures, Inc. · 📍 Denpasar, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Fairlane Automotive Ventures, Inc. is seeking a dedicated Service Supervisor to join our team at our Ford dealership in Denpasar, Bali. In this role, you will be responsible for overseeing the service department, ensuring high-quality service delivery, and maintaining customer satisfaction. This is an excellent opportunity for a professional who is passionate about automotive service and wants to make a difference in the community.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the service department, ensuring efficient and effective service delivery.,Manage and mentor a team of service advisors and technicians, providing guidance and support to ensure high-quality service.,Develop and implement service standards and procedures to ensure consistency and quality in service delivery.,Monitor service department performance, identifying areas for improvement and implementing corrective actions.,Maintain strong relationships with customers, ensuring their satisfaction and loyalty.,Coordinate with other departments, such as parts and sales, to ensure smooth service delivery.,Ensure compliance with company policies, procedures, and regulations.,Participate in training and development programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

Bachelor's degree in Automotive Technology, Mechanical Engineering, or a related field.,Minimum of 5 years of experience in automotive service, with a focus on premium brands like Ford.,Proven track record of managing and mentoring a team of service advisors and technicians.,Strong knowledge of automotive service procedures, diagnostics, and repairs.,Excellent communication and interpersonal skills.,Ability to work in a fast-paced environment and meet deadlines.,Familiarity with customer service best practices and techniques.,Knowledge of relevant industry regulations and standards.

🛠️ Keahlian

Leadership and team management skillsStrong problem-solving and decision-making abilitiesExcellent organizational and time management skillsProficiency in using automotive service software and toolsAbility to work well under pressure and manage multiple tasksStrong customer service orientationKnowledge of automotive parts and systemsFamiliarity with quality assurance and continuous improvement processes
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